Rates and Packages | Claimradar Hotel & Emerald Room, Richmond

Everything Claimradar charges for, in one place: penthouse suite rates, Emerald Room membership packages, private event buyouts and add-on services, with the full amount shown upfront and nothing hidden until checkout.

No hidden fees, ever

What a stay actually costs, written down properly

Every rate below is the full amount that appears on your invoice. Transfers, breakfast, service and any included extras are already in the figure. If you see a price on this page, that is the price.

Breakfast and both transfers included

Rates that don't move with demand

Proper tax invoice every booking

18+ and responsible play built in

Skyline Penthouse Suites

Penthouse suite rates

Nine two-storey suites, each with a private terrace and heated plunge pool. Rates are per suite and include breakfast for two and both airport transfers. See the full detail on the Skyline Penthouse Suites page.

Two-Night Escape

Sunday to Thursday arrivals

$2,360 AUD

  • Two-storey suite with rooftop plunge pool
  • Breakfast for two served in the salon
  • Airport transfer in both directions
  • Late checkout at two in the afternoon
  • Butler assigned for the full stay
Book the escape

Full-Floor Buyout

Two penthouses, up to ten guests

$14,200 AUD

  • Private access to the whole top floor
  • Chef, butler and two housekeepers on site
  • Set dinner for ten with matched wines
  • Two cars on standby through the stay
  • Boardroom setup on request at any hour
Enquire about the buyout
Emerald Room Private Salon

Salon access and packages

Entry is by application only and strictly for guests aged eighteen and over. Table stakes are agreed separately with your host before you sit down. Full detail on the Emerald Room Private Salon page.

Single Evening Pass

One guest, one night

$480 AUD

  • Salon entry with a reserved seat
  • Full kitchen menu and bar until four
  • One host assigned for the evening
  • Valet parking on Church Street
  • Photo ID verification included
Book one evening

Skybox Buyout

Private skybox for up to eight guests

$9,600 AUD

  • Exclusive use of one skybox for six hours
  • Dedicated dealer and host team
  • Set menu for eight with matched wines
  • Return car for every guest in the party
  • Pre-commitment briefing before play
Reserve the skybox
Events and buyouts

Room hire for small, specific occasions

These are the spaces that can be rented without taking the whole building. Numbers are per booking rather than per guest, and everything below is quoted with GST included.

Penthouse Boardroom

$1,400 half day

The dining table of any penthouse set up for twelve, with catering and screens included.

Skybox Drinks Reception

$3,600 three hours

Standing reception for twenty in a glass skybox above the salon floor, wrapped by eleven at night.

Private Chef Dinner

$220 per guest

Four courses cooked in the suite kitchen by Amara's team, with matched Victorian wines.

Rooftop Terrace Hire

$1,950 four hours

A penthouse terrace with the plunge pool and city view, for groups of up to sixteen guests.

Extras

Add-ons, if you want them

Everything on this list is optional. None of it is bundled into a base rate to make the headline figure look smaller, and none of it appears on your bill unless you have actually asked for it.

If you want something that isn't here, ask. We have arranged far stranger things than a haircut at eleven at night.

  • Chauffeur, four-hour block

    Any destination in Greater Melbourne, Mercedes V-Class

    $560
  • In-suite spa treatment

    Sixty minutes, therapist comes to your penthouse

    $290
  • Late checkout, four in the afternoon

    Subject to the next arrival, confirmed the day before

    $340
  • Childcare, evening

    Four hours, vetted staff from a Richmond agency

    $210
  • Florist arrangement on arrival

    Seasonal, sourced from the Melbourne flower market

    $180
  • Wine pairing upgrade

    Three matched Victorian producers per guest

    $135
What's always included

The things we don't charge extra for

Some hotels treat the basics as upsells. We would rather build them into the rate and stop pretending they are special.

Breakfast, every day

Cooked or continental, served in your suite or in the salon. No supplement, no booking fee.

Fast wi-fi throughout

Enough for a video call in every room, including the terrace. No premium tier hiding the good bandwidth.

Gym and sauna access

On level one, open from five in the morning to eleven at night. Towels and robes provided.

Butler and host service

One person assigned for your stay, reachable around the clock on a direct number. No service fee.

Payment

How payment works

Penthouse bookings require a thirty percent deposit at the time of booking, with the balance due fourteen days before arrival. Standard rooms are paid in full at checkout. All rates are quoted in Australian dollars and include GST.

A valid credit card is required at check-in and may be pre-authorised for incidentals. We accept Visa, Mastercard and American Express. Bank transfers are arranged for buyouts and corporate accounts.

We do not extend credit for gaming. Table stakes in the Emerald Room are settled with your host before you leave the room.

Cancellation

If plans change

  • Standard rooms cancelled more than seventy-two hours before arrival are refunded in full.
  • Standard rooms cancelled inside seventy-two hours are charged for one night.
  • Penthouse suites cancelled more than fourteen days before arrival are refunded less a $200 admin fee.
  • Buyouts and skyboxes follow the schedule in the signed contract, which is agreed with you in advance.

Full terms are set out in our Terms & Conditions and Refund Policy. If you want to talk through a specific case, call the reservations line and someone will give you a straight answer rather than a policy quote.

Questions

Pricing questions we get most

If yours isn't here, ring the desk on a weekday morning or send us a message. You'll get a person, not a menu, and usually a sensibly short answer.

No. The figures on this page are the figures we charge, whatever the calendar says. We would rather run a flat, honest rate than pretend a Tuesday in February is worth more than it is.

Yes, for two guests in a penthouse and one guest in a standard room. You can take it in the suite, on the terrace in good weather, or in the salon. There is no supplement and no booking requirement.

Additional guests beyond the stated capacity, extra chauffeur hours, in-suite spa treatments, wine pairings and any salon table stakes. Everything else is in the number you see, including transfers and service.

The pass covers entry, food, bar and your host. Table stakes sit outside that and are agreed with your host before play. If you would rather not set a limit, that is fine, we will suggest a sensible starting point and you can adjust it.

Yes, with a signed account and monthly invoicing. Typical corporate bookings run six to eight nights a month, and we annualise the discount rather than promising a headline figure we cannot hold to.

They are lower, because we do not pay commission on a direct booking and we pass that saving on. If you find a cheaper confirmed rate elsewhere, tell us and we will match it.
From the journal

Worth reading before you book

18+ only

The salon's figures are transparent, and so is the risk

Gambling is for adults only and carries real risk. Emerald Room entry is strictly for guests aged eighteen and over, checked with photo ID at the door on every visit. Pre-commitment limits and cool-off periods are available to every member, and our team will stop play the moment someone asks. Free confidential support runs around the clock through Gambling Help Online.

Ready to book

Send us the dates and we'll confirm in four hours

No call centre, no queued emails, no vague availability. A reservations host will reply with a real answer and, if you want it, a proper tax invoice the same day.